Terms And Conditions

Welcome to Vastra Lady. By using our website vastralady.com, you agree to the following terms and conditions. Please read them carefully.

1. Use of Website

By visiting or shopping on our site, you agree to follow all guidelines and policies listed here. These Terms apply to all current and future services offered by Vastra Lady.

2. Electronic Communication

When you browse our site or contact us by email, you agree to receive communications electronically. All notices, updates, and agreements will be sent through email or posted on our website.

3. Copyright & Content Usage

All text, images, designs, logos, product photos, and content on this website belong to Vastra Lady.
You may not copy, reuse, download, or republish any material without written permission.
Customers must use their own photos and descriptions if they resell products purchased from Vastra Lady.

4. Trademarks

All Vastra Lady names, logos, and branding are legally protected. Any misuse may result in legal action.

5. Site Access

We allow limited access for personal, non-commercial use only.
You may not copy, modify, download, or resell any part of the website without permission.
Unauthorized use automatically terminates access.

6. Your Account

You are responsible for keeping your account details and password confidential. Vastra Lady may refuse service, cancel orders, or close accounts if necessary.

7. Product Information & Pricing

We try to provide accurate descriptions, but minor variations may occur.
In case of pricing errors, we may:

• Charge the lower price if the item is priced too high
• Contact you or cancel your order if the price is lower than shown

All payments are processed in INR; currency conversion depends on your bank.

8. Shipping

Orders are shipped from Surat, India.
Delivery timelines and charges vary by location.
International customers may have to pay customs duties and taxes; these are not controlled by Vastra Lady.

9. Returns, Exchanges & Refunds

• We offer exchanges/returns within India only, based on our policy.
• For international orders, we follow a no-return, no-exchange, no-refund policy.
• Please review our Return & Refund Policy page for complete details.

10. Product Qualities

Many items are handcrafted and may include natural variations in color, texture, or design. These are not defects.

11. Disclaimer

Our website and its content are provided “as is.”
Vastra Lady is not responsible for damages arising from use of the site, including technical issues, inaccuracies, or interruptions.

12. Indemnification

You agree to indemnify and hold Vastra Lady harmless against any claims or losses related to your use of the site.

13. Governing Law

These terms are governed by Indian law. Any disputes will fall under the jurisdiction of courts in Surat, Gujarat.

14. Privacy

We respect your privacy and protect your data.
Please refer to our Privacy Policy page for full details.